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Professional Summary
Over 25 years of
computer experience, 15 years as a business owner and independent
consultant, most recently as an integration/program manager, managing
large-scale, FESCo web-integration projects for Fidelity
Investments e-Business group
Three-plus years as a contract project manager for NSTAR (formerly Boston
Edison), implementing automated voice applications and client server-based,
customer care systems
Experience in
managing large, complex application development, e-commerce, and system
integration projects
Experience in
planning, tracking, status reporting and communication, customer and
subcontractor negotiations
Hands-on experience
with the full system development life cycle
including design, development, testing,
training and documentation
Strong
interpersonal skills with the ability to communicate at all levels of an
organization and demonstrated success as a project manager from initial
design specifications, RFP development, implementation and user acceptance
Detailed
understanding of HR/payroll systems, GL accounting systems, and web-enabled
call center technologies
Skills
Project
Management Software
Have provided numerous
classroom and hands-on project/resource management training sessions for MS
Project 98, 2000 Time Line 6.5 and Project Workbench
Database
Environments
Managed the development and
implementation of applications using Oracle, SQL Server, Access, and IDMS
Desktop/LANS MS Office,
Windows 3.X, 95, 98, NT Workstation, Banyan Vines, NetWare, and Microsoft NT
Server
Accounting Software
Managed the implementation of Oracle Financials including Sales Compensation
System, Accounts Receivable, and Order Entry. Provided training and
consulting services for a number of G/L, A/P and A/R accounting programs.
Managed development teams and the implementation of customized COBOL and SQL
programs to interface with the standard accounting modules.
Experience
McGURL
BUSINESS SERVICES, INC. (MBSI)
President
04/87 - Present
Responsible for all duties
associated with owning and operating a professional consulting firm Primary client responsibilities are to develop project resource
requirements, system specifications, maintain detailed project plans, assist
in technology vendor selection and negotiations, and manage the user
acceptance of IT systems. Client engagements include:
05/00 - Present (Fidelity Investments e-Business, FeB ECG)
Responsible for Systems Project
Management for integrated web initiatives supporting the NetBenefits and PSW FESCO
eCG product management and delivery group. Provide cost estimates for
systems work items; coordinate deliverables and schedules cross practice to
meet initiative goals. Manage the full life cycle for delivery of web
initiatives to Fidelity customers. Responsible for managing delivery of
initiatives on time and within budget.
Environment:
Vignette, WebSphere,
DB2, SOAP-based XML, SQL, and Oracle
1987 05/00 (Scudder,
Stevens & Clark; Forum Corporation; Boston Edison; State of NH; CIBA Giegy;
Fisons Pharmaceuticals; ZEFER Corporation)
Provide training seminars
on information technology project management. Environment:
Microsoft Project, Timeline and Project Workbench
10/99 04/00 (Alliance)
Manage the design and vendor
selection of an e-commerce leasing and asset management system.
Environment: MS SQL Server
11/99 03/00
(Boston Edison)
Manage the vendor selection and implementation of
Computer Telephony Integration (CTI). Environment: Quintus NabCTI, Lucent
VRU, and Oracle
03/99 07/99 (Genuity,
formerly GTEI)
Manage the
implementation of Oracle Financials including the Sales Compensation System
(OSC) version 11 integrated. Environment: Oracle version 7.3.3, Accounts
Receivable version 10.7, Order Entry version 10.7 and the ACE Sales and
Marketing System
02/99 06/99 (Boston
Edison)
Manage the
implementation of the WebHire/Restrac for Hire version 4.0 web-based
recruiting software to assist with the merger and employee reselection for
Boston Edison and Commonwealth Energy. Environment: MS NT Server 4.0,
Oracle version 7.0, MS Exchange
1987 05/00 (Brandeis University; University of Massachusetts; Dike,
Bronstein, Roberts & Cushman)
Conduct regular desktop and network system audits and assessments.
Environment:
MS NT Server, Netware,
and Banyan Vines
07/97 12/98 (Boston
Edison)
Managed the development
and implementation of a Graphical User Interface (GUI) to several mainframe
applications for the customer care department. Environment: PowerBuilder
5.0, MitemView Middleware and IDMS
01/97 06/97 (Thermo Electron)
Managed the
development of customized contracts management system. Environment:
NetWare 3.0, Microsoft Access 2.0
10/96 06/97 (Boston
Edison)
Managed the
implementation of automated voice applications scripting and reporting
system. Environment: AT&T
advanced network; Lucent Technologies Definity G3r and a Lucent Conversant
VRU/IVR; Twenty First Century Communications UnixWare-based trouble and
emergency reporting system
06/96 09/96 (Boston Edison)
Developed a business technology plan to migrate legacy applications to
client server for the customer care department. Environment: IBM ES 9000, IDMS, Oracle, PowerBuilder,
Action
Technologies Workflow System, PC-DOCS, and MS SQL Server
01/94 12/94 (Fisons
Pharmaceuticals)
Managed the
implementation of a legal information system. Environment: NetWare 2.0,
DEC VAX, InMagic document management and custom Fortran programs
02/92 12/93 (Fisons
Pharmaceuticals)
Managed the
relocation and merger and acquisition technology process. Environment: IBM
System 38, AS/400 BPCS; DEC VAX
TECHNOLOGY SYSTEMS, INC
Co-Founder/Director of QA
01/83 - 04/87
Responsible for directing and managing the quality assurance activities of
an international COBOL and FORTRAN software development company.
Responsibilities included using my business and technical skills to define
and execute clients' systems requirements. Other responsibilities included
hiring and motivating software development teams, negotiating software
licensing agreements with other software vendors, client training and
presentations, and managing technical training. Managed the development and
product release of an executive information system (EIS) for state and local
government, and organizations such as John Hancock Insurance and the
development and release of a Sales Automation System for Sheraton Hotels.
GATELY GLEW AND
COMPANY
Senior Staff
Consultant 01/81 - 01/83
Responsible for managing the development and implementation of COBOL-based
financial systems for systems for Hill, Holliday, Connors & Cosmopulos; ENSR;
The Ross Group; Museum of Fine Arts. Other hands-on duties included systems
analysis, programming, and client training.
ENVIRONMENTAL
RESEARCH & TECHNOLOGY, INC.
Prog/Analyst
04/75 - 01/81
Assisted in the design and development of customized job cost and project
management systems to address the needs of an international environmental
engineering and consulting firm. Responsibilities included detail
involvement in all stages of the systems development life cycle.
Education
M.B.A. (Management Information Systems) New
Hampshire College, 1983
B.S. (Accounting) University of Lowell, 1977
Associations
Boston University, Software Instructor
Suffolk University, Adjunct Professor, School of Management
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